De-escalation and Managing Conflict

April 26, 2022 1:49 pm Published by

The theory behind any conflict resolution training is to recognise behaviours at the earliest possible stage so as to avoid the escalation of a conflict situation. This programme focuses on three key areas: Understanding how your own... [Read More]

Positive Working Relationships

July 27, 2021 7:39 pm Published by

This session highlights the importance of positive working relationships and how, by using effective working practices, productivity and performance can be improved through: The importance of trust in the working environment... [Read More]