We are seeking a Customer Support Officer to join our busy Awarding Services Directorate. In this role, you will contribute to coherent and efficient administration processes for the delivery and assessment of our products and services.

You will provide a customer-focused, professional and helpful service to all customers. You should have experience of working in a busy office with a strong customer service ethos and possess excellent customer service skills.

Strong IT skills and competence in Microsoft Office are of particular importance. You will also need to be able to manage your time and activities effectively within a demanding office environment.

The Skills and Education Group is committed to equality, diversity and inclusion. We offer good terms and conditions of employment with a generous holiday entitlement and a contributory pension scheme. If you are interested in working for an organisation where you can directly contribute to its continued success, please contact our HR team.

Please note we do not accept late applications and CVs submitted without a formal application form will not be accepted for consideration. No agencies please. Should you not hear from us within four weeks of the closing date, we regret your application has been unsuccessful. All interviews will be held face to face, adhering to strict social distancing rules.